Technology is continuously being improved, upgraded and transformed, most times for the better as systems are streamlined, bugs are repaired, and enhancements are unveiled. While those updates are often necessary, rolling them out to an entire company in a timely, effective, and prioritized way is not always easy. Through successful Change Management practices—abiding by “standardized […]
Research shows that only 15% of CMDB implementations are successful*. So it is no surprise that many businesses bypass CMDB, and jump right into incident management. But experience has taught us that a CMDB is a vital part of successfully transitioning into the asset, incident, and change management space. In fact, research has shown that […]
ServiceNow Smart Essentials IV At last year’s IT Service Management (ITSM) Leadership Council meeting in the UK, Chris Williams, director of service management at EE, discussed the need for bigger, better Service Management talent. He suggested that progressive businesses looking at ITSM solutions for transformational change, needed solutions integrators and great communicators. “We need people […]
Mark Stanger: ServiceNow doesn’t support this type of thing in the mobile interface.
Adam: Hi there – many thanks, works great however how can I get this working on the mobile app? I created the...
Regina Bautista: Apologies, i didn’t realize JR already raised the question. Please disregard. Thanks
Mark Stanger: Unfortunately, no. Service Portal just doesn’t allow for any sort of client-side code flexibility.