• Crossfuze Change Management Turnkey Webinar

    Join us on January 18 at 2pm EST to learn how the Crossfuze Change Management Turnkey can help transform your organization's change management processes! Read More
  • Scripting Cheat Sheets

    ServiceNowGuru's scripting cheat sheets allow you to cut through scripting confusion by providing a clear, concise reference to the most-commonly used scripting methods and functions.

    Read More
  • Are YOU a ServiceNow Jedi?

    Whether you're a new administrator or an experienced consultant, you need to know these things to become a master of the ServiceNow force.

    Read More
  • Integration Tips and Tools

    Whether you're working with Single Sign-on, Web Services, or another integration capability, ServiceNowGuru has some awesome integration tips and tools to help you along your way.

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  • SNCGuru Search Provider

    The ServiceNowGuru search provider can help you locate that information and leverage documentation and troubleshooting work from the entire ServiceNow community. Search the ServiceNow wiki, ServiceNow forums, and all at once!

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  • What Everybody Should Know About ServiceNow Security

    Follow these guidelines to make sure you're using the right security technique for every situation!

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Reminder: Change Management webinar on Jan 22 at 10am PST

Just a reminder to join us for our webinar: Design to Operation – Effective Change Management. It’s happening tomorrow at 10AM PST. We look forward to seeing you there. Registration and details:

Free Webinar – Effective Change Management – Design to Operation

Crossfuze is pleased to invite ServiceNow Guru readers to attend the third webinar in our turnkey series: Design to Operation: Effective Change Management.

Effective Change Management may seem like a pipe dream, but it is possible! In this webinar, you’ll see how you can improve your change management process making it easier to plan and administer changes in your organization, reduce user frustration, all while simplifying the overall process for your change administrators.

Read more ...

Free Partner Webinar: ServiceNow SAM – Crossing the Chasm

Crossfuze | BNDA webinar - Crossing the SAM Chasm

Crossfuze is pleased to invite you to attend a free partner webinar presented by BDNA, and presented by Crossfuze’s co-founder and CTO, Jacob Andersen.

This webinar will cover licensing complexity, software proliferation and poor quality data that have made Software Asset Management (SAM) complicated and laborious. We’ll show you how to:

  • Establish precise entitlement
  • Reconcile software product data across Discovery systems
  • Determine accurate software usage
  • Implement best practices for effective SAM in ServiceNow



Date: Thursday, December 11, 2014 

Time: 10:00am PT / 1:00pm ET / 18:00 UTC



Visit the BDNA Registration page:


 [UPDATED 10/5/2014 to correct the webinar time]

Updated Date for Knowledge Management webinar

Yesterday we told you about our upcoming Knowledge Management webinar. Unfortunately, we have to make a date change due to a scheduling conflict. We’re pushing the webinar out a week, and it will now be held on Thursday November 20th. All other information from the original event still applies. We look forward to seeing you there. 

Read more ...

Latest Comments

  • David: It appears that I can hit sys_properties table with REST. This works, but I haven’t yet discovered the...
  • Mark Stanger: Hey David, It doesn’t surprise me that scoped apps have made this more difficult. I’m not...
  • David: Mark, do you have an example of how to do this in a scoped app? It seems there are many hoops to jump through...
  • Mark Stanger: The only possibility is to create a system property to override this in your application. Check out the...