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Customizing the dirty form alert popup

Wednesday, 14 December, 2011 06:49 Written by Mark Stanger
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had a colleague come to me recently for help on a client issue. The customer wanted two things; the first was to set up the capability to warn users when they were navigating away from a modified form without saving it, but to do this only on selected forms rather than globally. The second was to modify the text included in the alert dialog to be whatever they wanted. In this post I’ll explain some of the options that ServiceNow provides in this area and how you can get even more flexibility and control over this behavior through scripting.

Custom Dirty Form Alert

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Attach an event listener to a related list button

Thursday, 01 December, 2011 10:37 Written by Mark Stanger
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ecently a colleague asked me for assistance with a customer request. The requirement was to pop up an information or alert message when a user clicked the ‘Edit’ button on the ‘Affected CIs’ related list. The alert message would give them some information or a warning, allow the user to confirm, and then continue on to the edit screen. ServiceNow gives you a lot of control over the behavior of some buttons with the configuration of UI actions. There are other buttons in the system, however, that you can’t easily control…including many related list buttons. In order to meet this requirement I created an ‘onLoad’ client script to attach an event listener and onclick function to the necessary button. Read on to see how it’s done!

Related List Event

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Pumpkin Pie and Popcorn Shrimp

Tuesday, 22 November, 2011 11:01 Written by Mark Stanger
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appy Thanksgiving to those celebrating in the US! Hopefully we can all find a few things to be thankful for. I ran across a couple of Youtube videos featuring the Swedish Chef from the Muppets that might provide some inspiration to those of you struggling to come up with Thanksgiving cooking ideas. Enjoy!

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