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Collapse Navigation and Header Frames via Script


very once in a while I come across some script functions that might be useful given the right requirement. This article is one of those cases. In the post below I’ll show you how you can leverage some built-in client-side functions to show and hide the navigation and header frames in ServiceNow.

Navigation/Banner Frames

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Controlling decimal field places


ere’s a quick post on a simple topic that should save people some frustration. I’ve seen questions for a while now about setting up the number of decimal places for a field in ServiceNow. ServiceNow has a ‘Decimal’ field type that can be used for this, but that field type limits you to no more than two decimal places unless you understand the trick to adding more. In this post I’ll show you the trick to controlling the number of decimal places for a decimal field in ServiceNow.

Decimal Places

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UI Info and Error Message Cheat Sheet


nformation messages are a great way to provide UI feedback to end users as they interact with the various forms in your instance. This article describes the various methods you can use to display information messages to the users accessing your ServiceNow system.

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Reload a Form or Related list from a Client Script


his post comes in response to a forum question about how to reload a form or related list from a client script. This can come in extremely handy in the right situation. In the past, I’ve used scripts like these to refresh information on the form in response to a back-end server update of some sort. Here are a couple of code examples that show how to trigger these reload actions.

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Latest Comments

  • David: It appears that I can hit sys_properties table with REST. This works, but I haven’t yet discovered the...
  • Mark Stanger: Hey David, It doesn’t surprise me that scoped apps have made this more difficult. I’m not...
  • David: Mark, do you have an example of how to do this in a scoped app? It seems there are many hoops to jump through...
  • Mark Stanger: The only possibility is to create a system property to override this in your application. Check out the...