Friday, Sep 10, 2010
Login

Posts Tagged ‘Approvals’

Defined Related Lists

D

efined Related Lists can be a very simple and useful tool to provide users with information in a related list directly on a form (even if that information is not directly associated with the record being viewed). The Service-now wiki contains documentation on this topic so I won’t cover that here. The point of this article is to point out something that often gets overlooked when working with Defined Related Lists and to share a few Defined Related Lists that I’ve used in the past.


Adding an Activity Formatter Section to any Table

A

ctivity formatters give you a way to present the audit history of a particular record. Out-of-box, there is an activity formatter set up for the ‘Task’ table (which is available to any of its extended tables). As long as the table is audited, you can use an activity formatter to show a personalized view of the history (and associated sent and received emails) for each record directly on the form.


 

Recent Comments

  • Mark Stanger: There is. I usually use the ‘addEncocdedQuery’ method when dealing with date queries. You...
  • Chris: Is there a way to query for a date ? Such as current.addQuery(‘opened _at’, ‘<=',...
  • Joe Watts: So cool, makes it so much easier/cleaner to do confirm() before executing server-side code. Definitely...
  • valor: I don’t believe it’s currently possible via URL. You could try an HTTP POST with the...
  • Mark Stanger: Hey Chris. Unfortunately I’m not aware of a way around that. That actually sounds like a bug to...