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	<title>ServiceNow Guru &#187; Assignment rules Archives </title>
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		<title>Assignment Rule Lookup</title>
		<link>http://www.servicenowguru.com/system-definition/assignment-rule-lookup/</link>
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		<pubDate>Mon, 19 Apr 2010 19:40:17 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[System Definition]]></category>
		<category><![CDATA[Assignment rules]]></category>
		<category><![CDATA[Incident management]]></category>
		<category><![CDATA[Problem management]]></category>

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		<description><![CDATA[Assignment rules allow you to specify conditions for which a particular assignment group and/or assigned to person should be assigned to work on a particular task. Assignment rules work fine, but as I&#8217;ve worked with clients I&#8217;ve come across some common scenarios that can&#8217;t be solved with the out-of-box setup. The primary issue with assignment [...]]]></description>
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