co-worker asked me for some help yesterday fulfilling an interesting requirement. He needed to set up a configuration item reference field or catalog variable that would display a calendar macro that, when clicked, would open a popup window containing a change calendar report for that configuration item. I figured this idea might be of use to others so I’m posting it here!
ave you ever wondered how you can change the default time displayed in a Date/Time dialog? In general, the Date/Time dialog is controlled by back-end code so there’s not much you can do with it. I’ve seen this question a few times now so I decided to come up with a solution.
You’ve probably seen these used in various places in your ServiceNow instance.
ervice-now.com allows you to modify the CSS style of any field by adding a personalized style. Instructions for performing this customization are outlined on the Service-now wiki. There isn’t a built-in way to do this same thing with the fields (variables) in the Service Catalog. Applying styles to service catalog variables is possible however through the use of catalog client scripts. This article shows you how.
Whether you’re a new administrator or an experienced consultant, you need to know these things to become a master of the ServiceNow force.