N

o matter what system you’re working in, it is always critical to be able to identify information about the user who is accessing that system. Being able to identify who the user is, what their groups and/or roles are, and what other attributes their user record has are all important pieces of information that allow you to provide that user with a good experience (without giving them information they don’t need to have or shouldn’t have). Service-now gives administrators some pretty simple ways to identify this information in the form of a couple of user objects and corresponding methods. This article describes the functions and methods you can use to get information about the users accessing your system.

Learn more ...