TUESDAY, FEBRUARY 07, 2012

Posts Tagged ‘Content management’

Tweaking your Service-now.com header using custom CSS

Monday, 28 December, 2009 15:50 Written by Mark Stanger
8 Comments
UPDATE: Most of this customization can be accomplished through the use of system properties described here (transparent image, gradient background). Whenever possible, these properties should be used in place of the customization described below.

Service-now.com custom header

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ervice-now.com allows you to brand your Service-now instance by uploading any image to the primary company record in your instance.  The result of this branding is an instance showing your custom logo in the top-left corner of the screen on top of a plain white background.  This type of customization works great but some customers want to take this idea even further and really tweak the look of their header.  Maybe they want to add some links in the header or they want a custom background to better match their corporate branding.

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Removing or modifying the default Service-now.com login page

Monday, 28 December, 2009 12:51 Written by Mark Stanger
2 Comments

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or some Service-now.com implementations, there may be a need to modify the default login page.  In other implementations, it may be necessary or desirable to remove the login page SNC login formaltogether (this scenario would only apply if you have set up Single sign-on for your instance and you didn’t want users to authenticate directly against Service-now).  Even if you thought you wanted to disable the login page entirely I wouldn’t recommend it unless you had some very stringent security requirements that you couldn’t make an exception to.  The problem with removing the page entirely is that you cut off access to your Service-now instance entirely if your SSO portal goes down.  In an event like this, you probably want your Service-now administrator – and potentially process users – to be able to access the instance through a local login account (which requires a login page!).

Whatever the reason is, you may find it necessary to modify the behavior of the Service-now login page.  If you do, there are a couple of options I would recommend.

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Latest Comments

  • Mark Stanger: This functionality doesn’t connect to an FTP server. See this line in the post above…...
  • Mark Stanger: The report page is back-end XML so there’s no way to directly manipulate the behavior of that...
  • Mark Stanger: Due to some ServiceNow limitations, the localhost MID server option had to be removed.
  • Matt Haak: Is it possible to use this with the local Mid Server (mid.server.localhost) It appears from this community...