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or some Service-now.com implementations, there may be a need to modify the default login page.  In other implementations, it may be necessary or desirable to remove the login page altogether (this scenario would only apply if you have set up Single sign-on for your instance and you didn’t want users to authenticate directly against Service-now).  Even if you thought you wanted to disable the login page entirely I wouldn’t recommend it unless you had some very stringent security requirements that you couldn’t make an exception to.  The problem with removing the page entirely is that you cut off access to your Service-now instance entirely if your SSO portal goes down.  In an event like this, you probably want your Service-now administrator – and potentially process users – to be able to access the instance through a local login account (which requires a login page!).

Whatever the reason is, you may find it necessary to modify the behavior of the Service-now login page.  If you do, there are a couple of options I would recommend.