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	<title>ServiceNow Guru &#187; Graphical workflow Archives </title>
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	<description>ServiceNow Consulting Scripting Administration Development</description>
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		<title>Control the Execution Order of Request Items in an Order Guide</title>
		<link>http://www.servicenowguru.com/system-definition/order-request-items-order-guide/</link>
		<comments>http://www.servicenowguru.com/system-definition/order-request-items-order-guide/#comments</comments>
		<pubDate>Tue, 23 Aug 2011 12:43:18 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[System Definition]]></category>
		<category><![CDATA[Graphical workflow]]></category>
		<category><![CDATA[Order Guide]]></category>
		<category><![CDATA[Service catalog]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=3952</guid>
		<description><![CDATA[L ately I&#8217;ve been doing some service catalog work for a couple of clients and I&#8217;ve come across a requirement that I really haven&#8217;t had to address before. The requirement deals with order guides&#8230;specifically with the ability to control the execution order of individual items within an order guide. You&#8217;re probably aware that ServiceNow provides [...]]]></description>
		<wfw:commentRss>http://www.servicenowguru.com/system-definition/order-request-items-order-guide/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Exporting Graphical Workflows in One Step</title>
		<link>http://www.servicenowguru.com/graphical-workflow/exporting-graphical-workflows/</link>
		<comments>http://www.servicenowguru.com/graphical-workflow/exporting-graphical-workflows/#comments</comments>
		<pubDate>Tue, 14 Dec 2010 18:08:50 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[Graphical workflow]]></category>
		<category><![CDATA[System Definition]]></category>
		<category><![CDATA[Export]]></category>
		<category><![CDATA[Processors]]></category>
		<category><![CDATA[UI actions]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=3096</guid>
		<description><![CDATA[While this article is still extremely useful as an example and a reference for exporting records and use of processors, the specific functionality for exporting workflow versions is now included by default in ServiceNow. The functionality was built-in starting with the Aspen release. I &#8216;ve written before about how you can quckly export and import [...]]]></description>
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		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>Are YOU a ServiceNow Jedi?</title>
		<link>http://www.servicenowguru.com/showcase/service-now-jedi/</link>
		<comments>http://www.servicenowguru.com/showcase/service-now-jedi/#comments</comments>
		<pubDate>Sat, 27 Nov 2010 19:30:52 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[General knowledge]]></category>
		<category><![CDATA[Showcase]]></category>
		<category><![CDATA[Business rules]]></category>
		<category><![CDATA[Catalog client scripts]]></category>
		<category><![CDATA[Client scripts]]></category>
		<category><![CDATA[Email notifications]]></category>
		<category><![CDATA[GlideRecord]]></category>
		<category><![CDATA[Graphical workflow]]></category>
		<category><![CDATA[Import Sets]]></category>
		<category><![CDATA[Service catalog]]></category>
		<category><![CDATA[UI policy]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=1808</guid>
		<description><![CDATA[Whether you&#8217;re a new administrator or an experienced consultant, you need to know these things to become a master of the ServiceNow force. Since I started SNCGuru, I&#8217;ve had several people who were just starting their ServiceNow.com experience ask me what I would recommend they focus on to really start learning ServiceNow. I&#8217;ve wanted to [...]]]></description>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Change Management Workflow Approval Scripts in Service-now.com</title>
		<link>http://www.servicenowguru.com/scripting/change-management-workflow-approval-scripts-servicenowcom/</link>
		<comments>http://www.servicenowguru.com/scripting/change-management-workflow-approval-scripts-servicenowcom/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 16:25:52 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[Graphical workflow]]></category>
		<category><![CDATA[Scripting]]></category>
		<category><![CDATA[Approvals]]></category>
		<category><![CDATA[Change management]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=2193</guid>
		<description><![CDATA[S ervice-now.com provides a really cool Graphical Workflow engine to help manage workflows for different tasks. This graphical workflow engine is particularly useful when working with approvals for Change Requests. As a Service-now.com consultant I&#8217;ve found that change approvals usually fall into just a few different types but new administrators and consultants sometimes don&#8217;t know [...]]]></description>
		<wfw:commentRss>http://www.servicenowguru.com/scripting/change-management-workflow-approval-scripts-servicenowcom/feed/</wfw:commentRss>
		<slash:comments>11</slash:comments>
		</item>
		<item>
		<title>Managing Ad-hoc Tasks in Service-now Workflow</title>
		<link>http://www.servicenowguru.com/graphical-workflow/managing-adhoc-tasks-servicenow-workflow/</link>
		<comments>http://www.servicenowguru.com/graphical-workflow/managing-adhoc-tasks-servicenow-workflow/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 22:19:25 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[Graphical workflow]]></category>
		<category><![CDATA[Change management]]></category>
		<category><![CDATA[Scripting]]></category>
		<category><![CDATA[Service catalog]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=656</guid>
		<description><![CDATA[This post is written in response to a question I received from a reader about how to handle ad-hoc tasks when you&#8217;re using graphical workflow. I’m always open to suggestions on how to improve the site and its content. If you have any ideas, questions, or suggestions for the site just use the ‘Contact‘ link [...]]]></description>
		<wfw:commentRss>http://www.servicenowguru.com/graphical-workflow/managing-adhoc-tasks-servicenow-workflow/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Parsing the Date and Time Sections from a Date/Time field</title>
		<link>http://www.servicenowguru.com/scripting/parsing-date-time-sections-from-datetime-field/</link>
		<comments>http://www.servicenowguru.com/scripting/parsing-date-time-sections-from-datetime-field/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 14:49:51 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[Scripting]]></category>
		<category><![CDATA[Business rules]]></category>
		<category><![CDATA[Client scripts]]></category>
		<category><![CDATA[Graphical workflow]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=634</guid>
		<description><![CDATA[H ere are some examples of how you could use a simple Javascript &#8216;split&#8217; method to parse out the date and/or time value from a date/time field.  Both examples split out the date and time, populate them into variables, and then populate the date section into a regular date field on the same record. Business [...]]]></description>
		<wfw:commentRss>http://www.servicenowguru.com/scripting/parsing-date-time-sections-from-datetime-field/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Canceling executing workflows on task closure</title>
		<link>http://www.servicenowguru.com/scripting/business-rules-scripting/canceling-executing-workflows-task-closure/</link>
		<comments>http://www.servicenowguru.com/scripting/business-rules-scripting/canceling-executing-workflows-task-closure/#comments</comments>
		<pubDate>Tue, 29 Dec 2009 12:55:14 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[Business rules]]></category>
		<category><![CDATA[Graphical workflow]]></category>
		<category><![CDATA[Change management]]></category>
		<category><![CDATA[Script includes]]></category>
		<category><![CDATA[Scripting]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=407</guid>
		<description><![CDATA[It is very common to use graphical workflow to help facilitate some change management process within your organization.  One common requirement in change management is to be able to cancel or close the change request at any time during the process.  "Simple", you say.  "Just allow the user to change the value of the 'State' field to 'Closed'." 
You would not be incorrect in saying something like that, but you would be forgetting about part of the problem with closing or canceling a change request or other task ticket.]]></description>
		<wfw:commentRss>http://www.servicenowguru.com/scripting/business-rules-scripting/canceling-executing-workflows-task-closure/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Reset change request workflow, approvals, and tasks</title>
		<link>http://www.servicenowguru.com/scripting/business-rules-scripting/reset-change-request-workflow-approvals-tasks/</link>
		<comments>http://www.servicenowguru.com/scripting/business-rules-scripting/reset-change-request-workflow-approvals-tasks/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 14:41:15 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[Business rules]]></category>
		<category><![CDATA[Graphical workflow]]></category>
		<category><![CDATA[UI actions]]></category>
		<category><![CDATA[Change management]]></category>
		<category><![CDATA[Client scripts]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=381</guid>
		<description><![CDATA[When implementing the Change management process in Service-now you'll probably encounter a scenario where your entire change workflow (including all tasks and approvals) needs to be reset.  The first option to consider (assuming you're using the graphical workflow engine to manage the tasks and approvals) is the Rollback workflow activity.  The rollback activity works great for a lot of scenarios, but what if you don't have a defined point in the workflow where everything should be rolled back?  What if the rollback (or reset) can happen at any point in time?  There's not really an easy way to handle this within the workflow itself since you would need to check for a rollback condition at an infinite number of places.]]></description>
		<wfw:commentRss>http://www.servicenowguru.com/scripting/business-rules-scripting/reset-change-request-workflow-approvals-tasks/feed/</wfw:commentRss>
		<slash:comments>14</slash:comments>
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