TUESDAY, FEBRUARY 07, 2012

Posts Tagged ‘Single Sign-on (SSO)’

Outbound Single Sign-on via Digested Token

Monday, 28 June, 2010 15:35 Written by Jacob Andersen
0 Comments

S

ervice-now makes configuring SSO into your Service-now instance very simple.  By enabling a plugin and configuring a couple of properties, single sign-on can be set up in less than 10 minutes.  Documentation surrounding these SSO methods are also well done and easy to follow.

Recently, I’ve come across a number or clients that want to use Service-now as their main company portal and wish to configure their Service-now instance to generate an SSO token that can be consumed by a third party service provider.  In other words, they desire to have outbound single sign-on directed to of their other internal applications.  Because of this increasingly common request, I have created an update set that can be used for such a purpose called, Outbound Single Sign-on via Digested Token.

Learn more ...

Removing or modifying the default Service-now.com login page

Monday, 28 December, 2009 12:51 Written by Mark Stanger
2 Comments

F

or some Service-now.com implementations, there may be a need to modify the default login page.  In other implementations, it may be necessary or desirable to remove the login page SNC login formaltogether (this scenario would only apply if you have set up Single sign-on for your instance and you didn’t want users to authenticate directly against Service-now).  Even if you thought you wanted to disable the login page entirely I wouldn’t recommend it unless you had some very stringent security requirements that you couldn’t make an exception to.  The problem with removing the page entirely is that you cut off access to your Service-now instance entirely if your SSO portal goes down.  In an event like this, you probably want your Service-now administrator – and potentially process users – to be able to access the instance through a local login account (which requires a login page!).

Whatever the reason is, you may find it necessary to modify the behavior of the Service-now login page.  If you do, there are a couple of options I would recommend.

Learn more ...

Latest Comments

  • Mark Stanger: This linkage all happens for you if you use the task survey plugin. You can look on the wiki for more...
  • Vineeth: I want a way in which if a survey is filled in by the user the response are stored in the survey response...
  • Mark Stanger: This functionality doesn’t connect to an FTP server. See this line in the post above…...
  • Mark Stanger: The report page is back-end XML so there’s no way to directly manipulate the behavior of that...