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	<title>ServiceNow Guru &#187; CMDB Archives </title>
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	<description>ServiceNow Consulting Scripting Administration Development</description>
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		<title>CI UI Macro Actions for the Affected CIs List</title>
		<link>http://www.servicenowguru.com/system-ui/ui-actions-system-ui/show-bsm-ci-map-affected-cis-related-list/</link>
		<comments>http://www.servicenowguru.com/system-ui/ui-actions-system-ui/show-bsm-ci-map-affected-cis-related-list/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 13:12:25 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[CMDB]]></category>
		<category><![CDATA[UI actions]]></category>
		<category><![CDATA[BSM Map]]></category>
		<category><![CDATA[Client scripts]]></category>
		<category><![CDATA[Configuration management]]></category>
		<category><![CDATA[UI macros]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=4252</guid>
		<description><![CDATA[T he ability to associate Affected Configuration Items against a task is one of the most basic pieces of the various task forms in ServiceNow. ServiceNow gives you the &#8216;Configuration Item&#8217; field to associate a single CI and the &#8216;Affected CIs&#8217; related list in the event that your task needs to be associated to multiple [...]]]></description>
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		<title>Track Affected CIs in One Place</title>
		<link>http://www.servicenowguru.com/cmdb/track-affected-cis-one-place/</link>
		<comments>http://www.servicenowguru.com/cmdb/track-affected-cis-one-place/#comments</comments>
		<pubDate>Fri, 27 May 2011 12:47:53 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Business rules]]></category>
		<category><![CDATA[Change management]]></category>
		<category><![CDATA[Incident management]]></category>
		<category><![CDATA[Problem management]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=3740</guid>
		<description><![CDATA[I t should come as no surprise to you that, if used properly, your CMDB can be an extremely valuable input to your incident/problem/change processes. This is true not only of the actual CIs, but also the &#8216;Affected CI&#8217; records that you create. ServiceNow gives you a couple of different places to track this information. [...]]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Extending the CMDB</title>
		<link>http://www.servicenowguru.com/cmdb/extending-cmdb/</link>
		<comments>http://www.servicenowguru.com/cmdb/extending-cmdb/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 17:02:58 +0000</pubDate>
		<dc:creator>Jacob Andersen</dc:creator>
				<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Import Sets]]></category>
		<category><![CDATA[Integration]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=1052</guid>
		<description><![CDATA[O ne of the most basic needs that a customer has when building out their CMDB is extending it to match the types of CIs that they&#8217;re currently using in their company.  This is especially true when bringing data in from a 3rd-party CMDB (such as IBM&#8217;s CCMDB, HP&#8217;s uCMDB, etc) with Service-now.  Some of [...]]]></description>
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		<slash:comments>7</slash:comments>
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		<title>Walking the Service-now.com CMDB Relationship Tree</title>
		<link>http://www.servicenowguru.com/scripting/script-includes-scripting/walking-servicenowcom-cmdb-relationship-tree/</link>
		<comments>http://www.servicenowguru.com/scripting/script-includes-scripting/walking-servicenowcom-cmdb-relationship-tree/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 20:08:52 +0000</pubDate>
		<dc:creator>Mark Stanger</dc:creator>
				<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Script includes]]></category>
		<category><![CDATA[Business rules]]></category>
		<category><![CDATA[Change management]]></category>
		<category><![CDATA[Configuration management]]></category>
		<category><![CDATA[Scripting]]></category>
		<category><![CDATA[UI actions]]></category>

		<guid isPermaLink="false">http://www.servicenowguru.com/?p=521</guid>
		<description><![CDATA[One of the great features of Service-now.com is its CMDB and relational mapping.  You can easily set up relationships between any CIs in the system.  Once the relationships are defined, it becomes very simple to pull up a visual representation of a CI and its dependencies by using Service-now BSM maps.  Using this feature allows an end user to look at that CI and identify what else in the environment is impacted by an outage or a change to that CI.]]></description>
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