THURSDAY, JANUARY 19, 2017

Category: Knowledge Management

Updated Date for Knowledge Management webinar

Yesterday we told you about our upcoming Knowledge Management webinar. Unfortunately, we have to make a date change due to a scheduling conflict. We’re pushing the webinar out a week, and it will now be held on Thursday November 20th. All other information from the original event still applies. We look forward to seeing you there. 

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Knowledge Management Webinar

Crossfuze is proud to present its second webinar in our turnkey series, “Knowledge Management: At the Intersection of Everything.”

Knowledge Management is the glue that ties the many pieces of ServiceNow together. It is how you track information in your business, as well as how you communicate with your customers. Good Knowledge Management deflects incidents, reduces support costs, improves employee self service, and reduces the need for incident escalation.

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Latest Comments

  • David: It appears that I can hit sys_properties table with REST. This works, but I haven’t yet discovered the...
  • Mark Stanger: Hey David, It doesn’t surprise me that scoped apps have made this more difficult. I’m not...
  • David: Mark, do you have an example of how to do this in a scoped app? It seems there are many hoops to jump through...
  • Mark Stanger: The only possibility is to create a system property to override this in your application. Check out the...