Category: NewsFlash

Crossfuze merges with Inergex!

I’m excited to announce the merger of Crossfuze Solutions with Inergex! Thanks to all of you for your support of me, ServiceNow Guru, and Crossfuze over the years. This merger will allow us to take our combined solutions and ServiceNow offerings to the next level. Click the image below to read the full announcement and we look forward to working with you soon!

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K15 VIP Dinner – Request an Invite!

Crossfuze Solutions is pleased to partner with BDNA to host a VIP dinner at Knowledge 15. Space is *extremely* limited, so we won’t be able to invite everybody who wants to come. However, if you are going to be at K15, and you are available on Tuesday at 7:30, add your name to our request list, and we’ll try to invite as many of you as we can.

Sign up for this unique K15 VIP dinner event on BDNA’s website.

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Knowledge Management Webinar

Crossfuze is proud to present its second webinar in our turnkey series, “Knowledge Management: At the Intersection of Everything.”

Knowledge Management is the glue that ties the many pieces of ServiceNow together. It is how you track information in your business, as well as how you communicate with your customers. Good Knowledge Management deflects incidents, reduces support costs, improves employee self service, and reduces the need for incident escalation.

Read more ... Spring 2010 release has announced the upcoming Spring 2010 release!


he Service-now Spring 2010 release is scheduled for June 4, 2010. It will be available for install or upgrade the following Monday, June 7. It will contain the following new or improved functionality.

  • New Language Dictionaries for Spell Checking
  • Grant people only the rights they need to do their job
  • Embedding video files in HTML fields
  • Viewing and managing customizations in upgrade history
  • Role Delegation Plugin
  • Service Catalog UI Policy
  • SAML 2.0 Single Sign-On Plugin
  • Service Portfolio Management Plugin
  • Field Service Management Plugin
  • Project Management v2 Plugin
  • Cost Management Plugin

As always, the release will include a number of other minor changes and bug fixes.

Full release notes can be found here on the documentation wiki. Winter 2010 release has announced the upcoming Winter 2010 release!


There’s been an overview Webinar scheduled for the Winter 2010 release.  Here are the details:

You are invited to the Winter 2010 Release Webinar
An overview of the Winter 2010 Release is available through two live Webinars with Jay Berlin, principal architect. The Webinars are scheduled for Thursday, January 14, 2010.

9:00 AM PST (4:00 PM GMT) and 3:00 PM PST (11:00 PM GMT)

Register for the Webinar here!

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Latest Comments

  • David: It appears that I can hit sys_properties table with REST. This works, but I haven’t yet discovered the...
  • Mark Stanger: Hey David, It doesn’t surprise me that scoped apps have made this more difficult. I’m not...
  • David: Mark, do you have an example of how to do this in a scoped app? It seems there are many hoops to jump through...
  • Mark Stanger: The only possibility is to create a system property to override this in your application. Check out the...