Scripting

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Client Side Dates in ServiceNow

By | February 22nd, 2017|Categories: Client scripts|Tags: , |

Dates on the client side in ServiceNow have always been challenging. Javascript has its own complexities in this regard and mixing this with ServiceNow’s date formats and user preferences can make it a nightmare. Here we walk through some of the methods of working with client side dates that make it MUCH simpler and allow us [...]

Granular Control of Form Tab Toggle Behavior via Client Scripts

By | April 30th, 2014|Categories: Client scripts|Tags: , , |

This post comes to you from ServiceNow’s Knowledge14 event in San Francisco. It’s exciting to see all of the new innovations that ServiceNow is introducing in the upcoming releases. I’ve been very involved with my company, Crossfuze Solutions, as a sponsor of the conference and it’s been incredibly rewarding to showcase our solutions and talk to [...]

Comparing the Differences Between Two Strings

By | April 28th, 2014|Categories: Scripting, UI pages|Tags: , , |

In the Crossfuze Knowledge Turnkey, we’ve got a lot of great functionality. There are hundreds of updates that take the Knowledge Base to a whole new level. This includes full version tracking and the ability to revert to past versions for knowledge articles. When you’re looking at the various versions of a long article, however, it [...]

Display Messages With UI Notifications

By | February 18th, 2014|Categories: Business rules, UI scripts|Tags: , |

Some time ago we showed you how to refresh the left navigation pane via a script. The server-side solution in that article utilizes ServiceNow’s UINotification object/class. On versions prior to Calgary, this is the Java class Packages.com.glide.ui.UINotification.  There’s another use for UI notifications. In addition to refreshing the left navigator, the object can also be used [...]