General knowledge

/General knowledge

Welcome to Knowledge15!

By | April 20th, 2015|Categories: General knowledge|Tags: , |

Greetings from ServiceNow's annual Knowledge conference! For myself, and all of the people at Crossfuze Solutions, we're already in the thick of things assisting with pre-conference training. ServiceNow always puts on a great conference, and we're excited to be a part of it. Crossfuze is a conference sponsor again this year so please stop by to [...]

Free Webinar – Effective Change Management – Design to Operation

By | January 12th, 2015|Categories: Change Management, General knowledge, Webinars|Tags: , , , , , , , , |

Crossfuze is pleased to invite ServiceNow Guru readers to attend the third webinar in our turnkey series: Design to Operation: Effective Change Management. Effective Change Management may seem like a pipe dream, but it is possible! In this webinar, you’ll see how you can improve your change management process making it easier to plan and administer changes [...]

Updated Date for Knowledge Management webinar

By | November 11th, 2014|Categories: General knowledge, Knowledge Management, Webinars|Tags: , , , , |

Yesterday we told you about our upcoming Knowledge Management webinar. Unfortunately, we have to make a date change due to a scheduling conflict. We’re pushing the webinar out a week, and it will now be held on Thursday November 20th. All other information from the original event still applies. We look forward to seeing you there.  [...]

Knowledge Management Webinar

By | November 11th, 2014|Categories: General knowledge, Knowledge Management, NewsFlash, Webinars|Tags: , , , |

Crossfuze is proud to present its second webinar in our turnkey series, “Knowledge Management: At the Intersection of Everything.” Knowledge Management is the glue that ties the many pieces of ServiceNow together. It is how you track information in your business, as well as how you communicate with your customers. Good Knowledge Management deflects incidents, reduces [...]