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Category: Releases

Service-now.com Winter 2011 Release

Wednesday, 09 February, 2011 10:52 Written by Mark Stanger
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T

he Service-now Winter 2011 release started hitting customer instances a few days ago (February 4). I’ve been meaning to do a quick writeup on this release and some of the cool features that it includes. Chances are you’ve already heard about some of them…namely the Chat and Live feed functionality that compose what Service-now is calling ‘Social IT’. Overall, I think this release provides much more functionality that will be useful to the majority of Service-now customers than the previous one.

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Service-now.com Fall 2010 release

Thursday, 30 September, 2010 16:23 Written by Mark Stanger
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Service-now.com has announced the upcoming Fall 2010 release!

I just got back from Solana Beach where I attended a training on the new Fall ’10 release of Service-now.com. There’s so much cool new stuff packed into this release. The Service-now Fall 2010 release is scheduled for October 1, 2010. It will be available for install or upgrade the following Monday, October 4. It will contain the following new or improved functionality.

  • Knowledge Management Wiki Support Plugin
  • Enhanced Backout for Update Sets
  • Employee Self-Service using the Content Management Plugin
  • Common Practice Plugins
  • Navigator Sprite Support
  • Parallel Homepage Rendering
  • Form Layout With Fixed Top Bar
  • Web Service Insert Multiple Plugin
  • Tiny URL Support Plugin
  • List v2 Plugin
  • I18N: Knowledge Management Internationalization Plugin v2
  • Reduce database load on large cyclic data sets

As always, the release will include a number of other minor changes and bug fixes.

Full release notes can be found here on the Service-now.com documentation wiki.

Webinar videos are also available on the following topics…

Service-now.com Spring 2010 release

Tuesday, 01 June, 2010 09:26 Written by Mark Stanger
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Service-now.com has announced the upcoming Spring 2010 release!

T

he Service-now Spring 2010 release is scheduled for June 4, 2010. It will be available for install or upgrade the following Monday, June 7. It will contain the following new or improved functionality.

  • New Language Dictionaries for Spell Checking
  • Grant people only the rights they need to do their job
  • Embedding video files in HTML fields
  • Viewing and managing customizations in upgrade history
  • Role Delegation Plugin
  • Service Catalog UI Policy
  • SAML 2.0 Single Sign-On Plugin
  • Service Portfolio Management Plugin
  • Field Service Management Plugin
  • Project Management v2 Plugin
  • Cost Management Plugin

As always, the release will include a number of other minor changes and bug fixes.

Full release notes can be found here on the Service-now.com documentation wiki.

Service-now.com Winter 2010 release

Wednesday, 06 January, 2010 14:41 Written by Mark Stanger
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Service-now.com has announced the upcoming Winter 2010 release!

–Update:

There’s been an overview Webinar scheduled for the Winter 2010 release.  Here are the details:

You are invited to the Winter 2010 Release Webinar
An overview of the Winter 2010 Release is available through two live Webinars with Jay Berlin, Service-now.com principal architect. The Webinars are scheduled for Thursday, January 14, 2010.

9:00 AM PST (4:00 PM GMT) and 3:00 PM PST (11:00 PM GMT)

Register for the Webinar here!

Learn more ...

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