oday’s post comes in response to a ServiceNow community question related to the UI14 bookmark capability. I’ve written before about customizing some of the UI changes in the ServiceNow Eureka release. The question posed today was specifically about changing the default colors (and potentially images) used for bookmarks in the edge pane. In this post I’ll show you how to customize these bookmarks via the ServiceNow admin UI.
he ServiceNow Eureka release contains many new features and changes. Among these are some significant changes to the look and feel that are generally a very nice (and needed) improvement over previous versions of ServiceNow. I have heard a few complaints about the way that the Banner Frame has been reorganized though. Instead of having the update set, language, and application pickers, etc. available directly, they’ve been moved into a separate menu which is now accessed by clicking a gear icon in the header. While I understand ServiceNow’s reasoning for this – the old header bar was starting to look very dated and cluttered – the update set picker in particular is something that I believe really needs to be visible to admins and developers at all times. In this post I’ll show you a quick workaround you can apply to your system to bring the update set picker back where it belongs!
In the Crossfuze Knowledge Turnkey, we’ve got a lot of great functionality. There are hundreds of updates that take the Knowledge Base to a whole new level. This includes full version tracking and the ability to revert to past versions for knowledge articles. When you’re looking at the various versions of a long article, however, it can be like trying to find a needle in a haystack to identify what’s actually changed between the versions.
After a bit of digging I was able to figure out how ServiceNow was doing those types of comparisons for update sets and versions of Business Rules, UI Pages, etc.