erviceNow Live Feed is a great new functionality that provides a place to post and share content in a ServiceNow instance. This content forms a searchable knowledge source for sharing information within an organization. I’ve had a request recently to make this feature accessible from a user homepage. This article explains how you can easily create a Live Feed homepage widget.
ere’s a quick tip for a Monday. This post comes in response to a question on the ServiceNow forums asking if it is possible to change the label of a field dynamically based on some record criteria (such as record type). It is possible, and this post will show you how it can be done.
received a client request last night asking if there was any way to provide some sort of additional highlighting to the currently-selected module in the left navigation. You’re probably already aware that when you click on a link in the left nav that link changes to a bold text. The client wanted to add a background highlight color in addition to the bolded text so that the selected module would be easier to see. The end result of this customization looks something like this…
I’m happy to report that I found it! Somebody smarter than me decided to convert the jQuery effects library for use with Prototype (which ships with ServiceNow) and incorporate those effects and animations directly in ServiceNow.