System UI

/System UI

On-call Schedule Popup UI Macro

By | May 9th, 2011|Categories: UI macros|Tags: , , |

Here’s a UI macro that I’ve used for a couple of clients that allows you to pop open an on-call rotation schedule for the group selected in any ‘Group’ reference field in the system. This will probably be most useful for the ‘Assignment group’ table that you use on the task table. As with any reference [...]

Adding a Logo to Public Report Pages

By | March 30th, 2011|Categories: UI scripts|Tags: , |

One of the features of the Service-now reporting system is the ability to publish a report so that unauthenticated users can view certain reporting information about your environment. When a report is published, the system gives you a public URL that you can make available to your users. Users viewing a published report will see the [...]

Adding Referenced Records Without Leaving the Form

By | March 24th, 2011|Categories: UI macros|Tags: , , , , |

One problem I’ve seen a few times is the need to create a new record on the fly in order to populate it into a reference field. This problem recently came up for me with a client I’m working with so I decided to come up with a good solution. An example scenario would be a [...]

Pause or Toggle a Time Worked Field Timer

By | February 22nd, 2011|Categories: Client scripts, System UI|Tags: , , , |

T here are several ways to do time tracking in ServiceNow. One of the ways used frequently (especially in Incident Management) is the ‘Time Worked’ field. The ServiceNow wiki describes this functionality. I often see the requirement to have some control over the stop/start of this Time Worked field for customers [...]