UI actions

//UI actions

Open Google Map from a Location Record

By | May 15th, 2013|Categories: UI actions, UI macros|Tags: , |

This week I’m blogging from Knowledge13 in Las Vegas! So far it’s been a fantastic conference with lots of great content and it’s been fun to meet with so many people interested in improving their ServiceNow implementation. I’m really looking forward to the Fred Luddy keynote this morning. Jacob Andersen and I are here representing our [...]

Edit a Workflow Directly from a Task

By | February 22nd, 2012|Categories: Graphical workflow, UI actions|Tags: , |

A couple of weeks ago, I saw a great idea from Alex Yupanqui, who works for ServiceNow, to create UI actions to allow users to directly edit a graphical workflow from the associated record. I’ve taken this idea and cleaned things up a bit to make it usable and secure throughout the system. You’re probably already [...]

Show a Table Schema Map from any Form

By | February 9th, 2012|Categories: System Definition, UI actions|Tags: , , |

Table schema maps are a very useful tool to aid in visualizing the setup of a table and its relationships to other tables and fields in ServiceNow. This functionality is something that every ServiceNow implementor or admin should be familiar with. Schema maps are documented here in the ServiceNow wiki. While the schema map is useful, [...]

CI UI Macro Actions for the Affected CIs List

By | January 18th, 2012|Categories: CMDB, UI actions|Tags: , , , , |

The ability to associate Affected Configuration Items against a task is one of the most basic pieces of the various task forms in ServiceNow. ServiceNow gives you the ‘Configuration Item’ field to associate a single CI and the ‘Affected CIs’ related list in the event that your task needs to be associated to multiple CIs. I’ve [...]