Category: UI macros
Posted by Mark Stanger in UI macros Thursday, 18 February 2010 07:22 3 Comments
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f you’ve used the two-step catalog checkout before you’ve noticed the few fields on the final checkout screen. Users can provide information about the Requester and their location, along with some special instructions for the processing of the request. These fields are all optional however, so there’s no way to force a user to fill any of this information out. If you did need to force one or more of these fields to be mandatory, you could accomplish this by making a couple of modifications to the ‘servicecatalog_cart_template’ UI Macro.
Posted by Mark Stanger in UI macros Tuesday, 16 February 2010 15:40 5 Comments
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ervice-now reference fields allow you to add custom UI macros (which generally appear as icons) next to the input element for the field. A couple of common out-of-box examples of this are the ‘Show related incidents’ macro next to the ‘Caller’ field on the incident form and the ‘Show CI map’ icon next to the ‘Configuration item’ field. The main problem with these are that they are ONLY available to reference fields. So, if you want to do the same thing against a choice or string field you’re out of luck.
There is a way around this limitation though using JavaScript DOM manipulation. In Service-now terms, you can add the equivalent of a UI macro to any non-reference field by creating an onLoad client script to add the icon and corresponding onclick (or other) event. Here’s a simple example of an onLoad client script that you could use on the Incident table to display a macro next to the ‘Number’ field.
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