UI macros

//UI macros

Open Google Map from a Location Record

By | May 15th, 2013|Categories: UI actions, UI macros|Tags: , |

This week I’m blogging from Knowledge13 in Las Vegas! So far it’s been a fantastic conference with lots of great content and it’s been fun to meet with so many people interested in improving their ServiceNow implementation. I’m really looking forward to the Fred Luddy keynote this morning. Jacob Andersen and I are here representing our [...]

Mandatory Knowledge Search Before Ticket Creation

By | May 14th, 2012|Categories: Client scripts, UI macros|Tags: , , |

Greetings from Knowledge12 in New Orleans! I’ll be here all week with CrossFuze Solutions so if you’re here and see me, please introduce yourself. I’m looking forward to putting a face to all of the names of people I’ve worked with remotely. I’m working with a client currently who wants to encourage the use of their [...]

Building a CI Change Calendar Macro – On The Fly

By | July 20th, 2011|Categories: Client scripts, Reporting, UI macros|Tags: , , , , |

A co-worker asked me for some help yesterday fulfilling an interesting requirement. He needed to set up a configuration item reference field or catalog variable that would display a calendar macro that, when clicked, would open a popup window containing a change calendar report for that configuration item. I figured this idea might be of use [...]

Solving the Client Script ‘Before and After’ Problem

By | June 13th, 2011|Categories: Client scripts, System UI, UI macros|Tags: , , , |

Every now and then I come across a question dealing with the order of execution for client-side code (Client Scripts and UI Policies). In my experience, the need to order client-side code is pretty rare and really only applies in a few ‘onLoad’ scenarios and even fewer ‘onChange’ scenarios. Usually, the way that a browser parses [...]