H
ere’s a quick tip for a Monday. This post comes in response to a question on the ServiceNow forums asking if it is possible to change the label of a field dynamically based on some record criteria (such as record type). It is possible, and this post will show you how it can be done.
I
received a client request last night asking if there was any way to provide some sort of additional highlighting to the currently-selected module in the left navigation. You’re probably already aware that when you click on a link in the left nav that link changes to a bold text. The client wanted to add a background highlight color in addition to the bolded text so that the selected module would be easier to see. The end result of this customization looks something like this…
I
noticed an enhancement request from Matt Beran on Twitter over the weekend. The enhancement request was for an easier way to end a user impersonation session. Currently, you have to click the impersonation icon, wait for the dialog to appear, and select your original account to end an impersonation session. While this might not be a huge issue for some people, it can get kind of old if you’re trying to quickly do a lot of testing or troubleshooting that requires frequent user impersonations. This post explains how you can create a UI script to add a button that will end impersonation and return you to your original session in a single click!
O
ne of the features of the Service-now reporting system is the ability to publish a report so that unauthenticated users can view certain reporting information about your environment. When a report is published, the system gives you a public URL that you can make available to your users. Users viewing a published report will see the report, but no additional information about your Service-now instance or company. In some cases, it may be desirable to add some identifying information to these published reports (like a company logo). In this article I’ll show you how that can be done.
UI
scripts in Service-now are one of those things that can be very useful but aren’t very well known. They allow you to do a lot of client-side javascript manipulation of places in the form that you might not otherwise be able to get to. One good example of this is setting the browser window title dynamically based off of the content of records being displayed.
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