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So far Crossfuze Admin has created 2 blog entries.

WEBINAR: Change Management Turnkey: Top 3 Ways to Turn Organizational Change into a Positive Experience

By | 2017-08-03T10:43:35+00:00 August 3rd, 2017|Categories: Change Management|

New to ServiceNow? Struggling with adoption? Join Crossfuze on August 16 at 2pm EST on how the Change Management Turnkey can help turn organizational change into a positive experience! Senior Solutions Consultant, Jerimy Mahoney will walk you through the key features of the Change Management Turnkey and demonstrate how the Turnkey improves ServiceNow adoption and enables you to [...]

How to Transform Customer Service Management at Warp Speed

By | 2017-10-19T17:44:51+00:00 May 22nd, 2017|Categories: General knowledge, Miscellaneous|Tags: , |

If you’re like most customer-facing enterprises, you probably excel at customer engagement and relationship building, but struggle with delivering solutions that diagnose and permanently fix root causes of customer issues. Questions like, ‘how do I proactively predict and prevent problems before they arise?’, ‘how do I offer self-service automation that minimizes call volume?’ and ‘how can [...]