Mark Stanger - The Original ServiceNow Guru

/Mark Stanger

About Mark Stanger

Mark has worked in the IT industry since 2002 and with ServiceNow since 2007. He is the founder and creator of SN | Guru and the co-founder of Crossfuze, one of the worlds leading ServiceNow consulting partners. Prior to co-founding Crossfuze, he worked for ServiceNow as a Senior Architect on the Professional Services team. He has personally led dozens of successful implementations encompassing every part of the ServiceNow platform. He is also responsible for designing and developing groundbreaking ServiceNow solutions and best practices in the form of various applications, turnkey solutions, and integrations during his tenure at ServiceNow, Crossfuze and, of course, SN | Guru. These solutions are used today by ServiceNow administrators and consultants alike in hundreds of ServiceNow instances around the world!

The Final ‘Work Note’ – Goodbye From ServiceNow Guru

By | 2018-07-09T14:59:51+00:00 May 5th, 2017|Categories: General knowledge, Miscellaneous|Tags: , , |

When I started ServiceNow Guru back in 2009 I never dreamed that it would find the success that it has. With the ServiceNow wiki still in its infancy and really no place to store common configurations or lessons learned, I simply wanted to create a place to capture the cool stuff that I was building so [...]

Service Portal-style Homepage Widgets

By | 2018-07-09T14:59:51+00:00 April 27th, 2017|Categories: System UI|Tags: , , |

ServiceNow has done a good job in creating a nice-looking customer service portal in recent releases. Although there are still some frustrating API limitations, overall it’s a nice improvement and is a good choice if you’re looking to roll out a customer service portal in ServiceNow. Depending on your organization, you may not be ready to [...]

Adding Icons to UI Action Buttons in ServiceNow

By | 2018-07-09T14:59:51+00:00 April 17th, 2017|Categories: Client scripts|Tags: |

It’s hard to believe that it’s been seven years since I wrote a post showing how you can use client scripts to manipulate the appearance of form UI action buttons. This solution has been used in countless ServiceNow instances to help add more clarity to form buttons and processes in the system. A few months ago, [...]

ServiceNow Guru is Getting a Facelift!

By | 2018-07-09T14:59:51+00:00 February 20th, 2017|Categories: General knowledge|

Some of you may have noticed a bit of tinkering going on in the background at ServiceNow Guru over the past couple of weeks. First of all, I apologize about that handful of “lorem ipsum” sample content tweets that went out a few days ago :). Thankfully Twitter has a delete button and I also have [...]

Crossfuze merges with Inergex!

By | 2018-07-09T14:59:51+00:00 March 2nd, 2016|Categories: NewsFlash|Tags: , |

I’m excited to announce the merger of Crossfuze Solutions with Inergex! Thanks to all of you for your support of me, ServiceNow Guru, and Crossfuze over the years. This merger will allow us to take our combined solutions and ServiceNow offerings to the next level. Click the image below to read the full announcement and we [...]