- 6 Reasons Why Amazing Customer Service is Critical to Your Long-term Marketing June 12, 2017Do you know why companies like Amazon, Zappos, Southwest Airlines, or the plumber in the next town keep getting more business from consumers like us? The answer is quite simple. It’s because they provide exceptional customer service every chance possible. Their entire brand is built on the promise of great service. Sounds easy, right? On […]
- Crossfuze Releases New Guidebook for IT Leaders, 10 Pillars of ServiceNow Success for CIOs May 19, 2017We are excited to announce the official release of our new book, 10 Pillars of ServiceNow Success for CIOs. The book is an educational resource to guide CIOs and their teams on their journey to transforming their organizations using ServiceNow. The 75-page book discusses best practices derived from more than 500 ServiceNow implementations—all aimed at […]
- Attack the Costly “Complexity of Things” with Elegant Enterprise Services March 21, 2017Famous leaders on the world stage have struggled to articulate a vision to gain the kind of mass support that changes history. Without a clear and consistently communicated vision, momentum for the cause...
- 10 Pillars of ServiceNow Success for CIOs – Pillar 10: Creating a fully integrated ServiceNow ecosystem March 21, 2017Welcome to Part X of Crossfuze’s 10 Pillars of ServiceNow Success for CIOs blog series! First, a story to illustrate the challenge of fully integrating your ServiceNow ecosystem: Kyle is an experienced CIO...
- 10 Pillars of ServiceNow Success for CIOs – Pillar 9: Strategizing to manage demand March 16, 2017Welcome to Part IX of Crossfuze’s 10 Pillars of ServiceNow Success for CIOs blog series! First, a story about the universal, pervasive challenge of demand management: Jason is a veteran CIO who has made many friends and allies within his company by being a “yes man.” He bends over backward to fulfill everyone’s IT service […]
Integration Utilities
Jacob Andersen
2017-02-17T16:54:28+00:00