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Identify which ServiceNow Record Producer was used to create a record

By | January 22nd, 2015|Categories: Reporting|Tags: , , |

Record producers are a great piece of ServiceNow functionality that allows for the creation of records in any table via the standard Service Catalog interface. This capability has been around for quite a while and [...]

Group Configuration Items for Easier Management in ServiceNow

By | October 2nd, 2014|Categories: CMDB|Tags: , , |

Several years ago, I worked on a large ServiceNow implementation of change management. One of the key requirements on that project was to allow for the logical grouping of CIs. The primary reason for this [...]

Modifying UI14 Bookmark Appearance and Behavior

By | September 26th, 2014|Categories: System UI|Tags: , |

Today’s post comes in response to a ServiceNow community question related to the UI14 bookmark capability. I’ve written before about customizing some of the UI changes in the ServiceNow Eureka release. The question posed today [...]

Bringing the Update Set Picker back from the UI14 Gear Menu

By | August 28th, 2014|Categories: UI scripts|Tags: , , |

The ServiceNow Eureka release contains many new features and changes. Among these are some significant changes to the look and feel that are generally a very nice (and needed) improvement over previous versions of ServiceNow. [...]

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Another reason why I have stopped going to the official SN documentation sites and make the GURU my documentation site of choice. You come up with clever solutions that every admin could use. This is really cool!

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I love your website. Thank you. As someone who’s only been administering SN for just over 4 months, you’re a godsend.

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This is really awesome! Thanks Guru!

Travis, Experienced ServiceNow Consultant

Thanks ServiceNow Guru,

Saved me plenty of hours as a novice coder!

Brett, ServiceNow Admin

Thanks for this, it was very helpful. I was looking for workflow scripts in the wiki and couldn’t find any. I’ll bookmark this site!

Alli, ServiceNow Admin

I appreciate your help each time I’ve reached out to ServiceNow Guru. A couple of years back you advised us to adjust our security permissions and that change has helped make our ServiceNow platform secure.

Dhanraj, Experienced ServiceNow Consultant

Thank you for the brilliance of this script! Such a time saver.

Kevin, ServiceNow Administrator

Thanks for this. Exactly what I was looking for. When in doubt, I turn to ServiceNow Guru :-).

Garrett, ServiceNow Consultant

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Steve, ServiceNow Consultant

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