Gadgets

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Creating a Knowledge Search Homepage Widget

By | 2018-07-09T14:59:59-06:00 June 6th, 2011|Categories: System UI|Tags: , , , , , |

A couple of weeks ago at Knowledge11 I presented a session on Advanced Incident Management. One of the topics discussed there was to help your users help themselves by finding solutions in a knowledge base. A simple way to make this more of a focus for your end users is to add a ‘Knowledge Search’ widget [...]