Graphical workflow

/Tag: Graphical workflow

Exporting Graphical Workflows in One Step

By | 2018-07-09T15:00:03-06:00 December 14th, 2010|Categories: Graphical workflow, System Definition|Tags: , , , |

While this article is still extremely useful as an example and a reference for exporting records and use of processors, the specific functionality for exporting workflow versions is now included by default in ServiceNow. The functionality was built-in starting with the Aspen release. I’ve written before about how you can quckly export and import data between [...]

Change Management Workflow Approval Scripts in ServiceNow

By | 2018-07-09T15:00:06-06:00 October 20th, 2010|Categories: Graphical workflow, Scripting|Tags: , , |

Service-now.com provides a really cool Graphical Workflow engine to help manage workflows for different tasks. This graphical workflow engine is particularly useful when working with approvals for Change Requests. As a ServiceNow consultant I’ve found that change approvals usually fall into just a few different types but new administrators and consultants sometimes don’t know the best [...]

Managing Ad-hoc Tasks in ServiceNow Workflow

By | 2018-07-09T15:26:35-06:00 January 12th, 2010|Categories: Graphical workflow|Tags: , , , |

This post is written in response to a question I received from a reader about how to handle ad-hoc tasks when you’re using graphical workflow. I’m always open to suggestions on how to improve the site and its content. If you have any ideas, questions, or suggestions for the site just use the Contact link to [...]

Parsing the Date and Time Sections from a Date/Time field

By | 2018-07-09T15:01:31-06:00 January 11th, 2010|Categories: Scripting|Tags: , , |

H ere are some examples of how you could use a simple Javascript 'split' method to parse out the date and/or time value from a date/time field.  Both examples split out the date and time, populate them into variables, and then populate the date section into a regular date field on the same record. Business rule [...]