Knowledge Base

/Tag: Knowledge Base

Hide ‘Search Knowledge’ or ‘Suggestion’ Icon in ServiceNow

By | 2018-07-09T15:00:07-06:00 September 17th, 2010|Categories: Client scripts|Tags: , |

Just a quick post today about something that I end up dealing with on most deployments. The requirement often comes to me as this… How do I hide this form icon for some users but not others? This request can apply to different types of icons, but is often asked about the ‘Search Knowledge’ (KB Search) [...]