Reference field

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Adding Referenced Records Without Leaving the Form

By | 2015-09-24T05:43:43+00:00 March 24th, 2011|Categories: UI macros|Tags: , , , , |

One problem I’ve seen a few times is the need to create a new record on the fly in order to populate it into a reference field. This problem recently came up for me with a client I’m working with so I decided to come up with a good solution. An example scenario would be a [...]

Fixing the Fatal Flaw of Before Query Business Rules

By | 2012-05-30T16:50:05+00:00 January 5th, 2011|Categories: Business rules|Tags: , , , |

While this customization may still be necessary in certain situations, ServiceNow handles this issue in Aspen builds or later without any customization. I’ve written before on SNCGuru about how ‘before query’ business rules can (and should) be used to secure row-level read access to records in Service-now. While this usually works perfectly, there is one issue [...]

Multiple Reference Display Values Per Table

By | 2013-12-25T04:35:42+00:00 April 6th, 2010|Categories: System Definition|Tags: , , |

When working with reference fields, it is really important to understand how the display value for the reference field works.  The display value for a reference field is what the end user actually sees when they search in a reference field to produce an autocomplete drop down and what they can see when a reference field [...]