Related lists

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Enabling Related List Exports in ServiceNow

By | 2017-02-11T06:24:44+00:00 July 23rd, 2014|Categories: System UI|Tags: , , , |

ServiceNow lists contain a lot of very nice capability that allow you to display and access data in a lot of different ways. One of these is the ability to right-click a list header and export the list data in a variety of formats…for external reporting or otherwise. For example, this is particularly useful as an [...]

Attach an event listener to a related list button

By | 2012-06-07T23:04:16+00:00 December 1st, 2011|Categories: Client scripts|Tags: , , |

Recently a colleague asked me for assistance with a customer request. The requirement was to pop up an information or alert message when a user clicked the ‘Edit’ button on the ‘Affected CIs’ related list. The alert message would give them some information or a warning, allow the user to confirm, and then continue on to [...]

Hiding Related Lists and Embedded Lists

By | 2011-12-11T07:02:38+00:00 June 15th, 2011|Categories: Client scripts|Tags: , , |

I just saw a question on the ServiceNow forums asking how you could show and hide an embedded related list on a form. I just created some client scripts to accomplish this task so I figured I would share them here. I’ll also review the methods and limitations for showing and hiding standard related lists using [...]

Changing the Active Tab Selection in ServiceNow

By | 2017-04-04T14:31:48+00:00 September 29th, 2010|Categories: Client scripts|Tags: , , , |

ServiceNow has a nice tabbed form interface that allows users to save some screen real estate by collapsing all form sections and related lists and presenting them in a tabbed format. Tabbed forms are explained on the ServiceNow wiki. This post explains how you can use client scripting to change the active tab selection in a [...]

Creating a Many-to-Many relationship in ServiceNow

By | 2012-10-21T21:43:58+00:00 January 22nd, 2010|Categories: Relationships|Tags: , , , , , |

Service-now allows you to easily create relationships between tables without having to know a whole lot about the underlying table structure. If you’ve ever worked with a reference field then you’ve worked with one of these relationships. A reference field is simply a one-to-many relationship between 2 tables in ServiceNow. The ‘one’ end of the relationship [...]