UI pages

/Tag: UI pages

Comparing the Differences Between Two Strings

By | 2017-02-11T06:38:59+00:00 April 28th, 2014|Categories: Scripting, UI pages|Tags: , , |

In the Crossfuze Knowledge Turnkey, we’ve got a lot of great functionality. There are hundreds of updates that take the Knowledge Base to a whole new level. This includes full version tracking and the ability to revert to past versions for knowledge articles. When you’re looking at the various versions of a long article, however, it [...]

Record hand-drawn user signatures with SNCGuru Signature Pad!

By | 2018-07-09T14:59:56+00:00 October 20th, 2011|Categories: System UI|Tags: , , , , |

I’ve seen a couple of requests recently for a capability to record actual, hand-drawn user signatures. There are probably several uses for this type of thing, but usually the requirement has something to do with a field service technician completing work in the field, and then being able to get a customer to sign indicating that [...]

Creating a Live Feed Homepage Widget

By | 2018-07-09T14:59:56+00:00 October 17th, 2011|Categories: System UI|Tags: , , , |

ServiceNow Live Feed is a great new functionality that provides a place to post and share content in a ServiceNow instance. This content forms a searchable knowledge source for sharing information within an organization. I’ve had a request recently to make this feature accessible from a user homepage. This article explains how you can easily create [...]

Login Terms and Conditions Dialog

By | 2018-07-09T14:59:56+00:00 October 12th, 2011|Categories: System Definition|Tags: , , , , |

ServiceNow provides various methods for logging users into an instance. Local login, LDAP, SAML, and Digested Token are all used pretty regularly by customers. One thing that is often requested, but usually not successfully addressed, is the need to have the logged-in user accept some terms or conditions of use before they are allowed to use [...]

Creating a Knowledge Search Homepage Widget

By | 2018-07-09T14:59:59+00:00 June 6th, 2011|Categories: System UI|Tags: , , , , , |

A couple of weeks ago at Knowledge11 I presented a session on Advanced Incident Management. One of the topics discussed there was to help your users help themselves by finding solutions in a knowledge base. A simple way to make this more of a focus for your end users is to add a ‘Knowledge Search’ widget [...]