System UI

/System UI

Service Portal-style Homepage Widgets

By | 2018-07-09T14:59:51+00:00 April 27th, 2017|Categories: System UI|Tags: , , |

ServiceNow has done a good job in creating a nice-looking customer service portal in recent releases. Although there are still some frustrating API limitations, overall it’s a nice improvement and is a good choice if you’re looking to roll out a customer service portal in ServiceNow. Depending on your organization, you may not be ready to [...]

Modifying UI14 Bookmark Appearance and Behavior

By | 2018-07-09T14:59:52+00:00 September 26th, 2014|Categories: System UI|Tags: , |

Today’s post comes in response to a ServiceNow community question related to the UI14 bookmark capability. I’ve written before about customizing some of the UI changes in the ServiceNow Eureka release. The question posed today was specifically about changing the default colors (and potentially images) used for bookmarks in the edge pane. In this post I’ll [...]

Bringing the Update Set Picker back from the UI14 Gear Menu

By | 2018-07-09T14:59:52+00:00 August 28th, 2014|Categories: UI scripts|Tags: , , |

The ServiceNow Eureka release contains many new features and changes. Among these are some significant changes to the look and feel that are generally a very nice (and needed) improvement over previous versions of ServiceNow. I have heard a few complaints about the way that the Banner Frame has been reorganized though. Instead of having the [...]

Generate a GlideRecord Query for a List

By | 2018-07-09T14:59:52+00:00 August 14th, 2014|Categories: Scripting, System UI|Tags: , |

Have you ever wanted to get a quick GlideRecord Query for a list you’re looking at? I’ve wanted to do that many times. Sometimes it’s because I’m writing a business rule and sometimes I’ve got to run a background script to update some values. I ran into this yesterday when I was working on a scripted [...]